Who We Are
Personal Information We Collect
“Personal Information” is information that identifies you as an individual to us or relates to an identifiable individual, including:
b) Email Address
c) Telephone Number
Collection Of Personal Information
We collect personal information in these ways:
1) When you submit our contact form on our website
Use Of Personal Information
We use Personal Information for our legitimate business interests, including the following:
1) To respond to your enquiries and provide you with related customer services.
Other Information We Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
1) Browser and device information
2) Information collected through cookies, pixel tags and other technologies
3) Demographic information and other information provided by you that does not reveal your specific identity
4) Information that has been aggregated in a manner such that it no longer reveals your specific identity
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.
We do not rent or sell potentially personally-identifying and personally-identifying information to anyone and will only disclose this information for legal reasons and if required by law.
Marketing & Communication
We send communication(s) to our customers in relation to their sales orders, this is in multiple ways including but not limited to email communication and telephone communication. We will ask you first before sending you specific marketing emails and require you to confirm you would like to receive these before we send them.
We seek to use reasonable organisational, technical and administrative measures designed to protect Personal Information within our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
How You Can Access, Change Or Suppress Your Personal Information
If you would like to request to review, correct, update, suppress or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may make this request by contacting us via our contact page. We will respond to your request consistent with applicable law.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed unless asked to do so.
Use Of Website By Minors
The products that we provide are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16).
How To Speak To Us About Data Protection
You can telephone us on 01733 843348 or contact us via our contact us page.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
On our website, cookies record information about your online preferences and allow us to tailor our website to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if on a previous visit you went to our product pages, we might find this out from your cookie and highlight additional product information on your second and subsequent visits.
Third Party Cookies on our pages
Please note that during your visits to our website you may notice some cookies that are not related to us or our contractors. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.
How to control and delete cookies
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Our website may use a number of suppliers who may also set cookies on our website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see below.
||This cookie is used by our website to identify you as a user between page loads. This allows Litton House to remember certain settings, like which part of our website you were using before you were asked to fill our any forms. This cookie is destroyed each time you close your browser.
||Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity on our website.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.